{"id":782,"date":"2020-06-23T11:55:20","date_gmt":"2020-06-23T11:55:20","guid":{"rendered":"http:\/\/127.0.0.1\/?page_id=782"},"modified":"2021-05-31T07:53:41","modified_gmt":"2021-05-31T07:53:41","slug":"payments-help","status":"publish","type":"page","link":"https:\/\/tahometer.com\/ru\/help-center\/payments-help\/","title":{"rendered":"Payments help"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"782\" class=\"elementor elementor-782\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99864b7 detailed-help-header elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99864b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6886e32\" data-id=\"6886e32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-71f87d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71f87d7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-212cc3a help-center-breadcrumb\" data-id=\"212cc3a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-217b168 elementor-widget elementor-widget-wp-widget-taho_breadcrumb_widget\" data-id=\"217b168\" data-element_type=\"widget\" data-widget_type=\"wp-widget-taho_breadcrumb_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t <div class=\"taho-breadcrumb\"><a href=\"\/ru\/help-center\/\" rel=\"nofollow\">\u0426\u0435\u043d\u0442\u0440 \u041f\u043e\u043c\u043e\u0449\u0438<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9280718\" data-id=\"9280718\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5c3d62 detailed-help-search elementor-widget elementor-widget-wp-widget-spg_widget_search\" data-id=\"e5c3d62\" data-element_type=\"widget\" data-widget_type=\"wp-widget-spg_widget_search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <script>\n            function getCurrentLanguage() {\n                let className = $('body').attr(\"class\")\n                    .split(\/\\s+\/)\n                    .filter(c => c.startsWith('translatepress-'))\n                    [0];\n                return \/translatepress-(.+)_(.+)\/.exec(className)[1];\n            }\n\n            var redirect_to_help = function (url, index) {\n                window.location.href = `${url}?article=${index}`;\n            }\n\n            let allSuggestions;\n            let data = {\n                'lang': getCurrentLanguage(),\n            };\n            jQuery.get(\"\/index.php\/wp-json\/help-center\/v1\/search\/\", data, function (response) {\n                allSuggestions = response;\n            }, 'json');\n\n            jQuery(document).ready(function ($) {\n                let suggestions = $(\".search-suggestions\")\n                $(\".custom-search-input\").bind(\" input paste\", function () {\n                    let searchQuery = $(\".custom-search-input\").val();\n                    if (searchQuery.trim().length >= 3) {\n                        let html = getSuggestionHTML(allSuggestions, searchQuery)\n                        suggestions.css(\"display\", \"flex\");\n                        suggestions.html(html);\n                        suggestions.css(\"display\", \"flex\");\n                    } else {\n                        suggestions.css(\"display\", \"none\");\n                    }\n                });\n\n                $(window).click(function () {\n                    suggestions.css(\"display\", \"none\");\n                });\n\n                $('.searchform').click(function (event) {\n                    event.stopPropagation();\n                });\n\n                function getSuggestionHTML(allSuggestions, searchText) {\n                    \/\/ Emit click if were pressed 'Enter' on focused suggestion\n                    handleEnter = function (e) {\n                        var key = e.key || e.keyCode;\n                        if (key == 'Enter' || key == '13') {\n                            document.activeElement.click();\n                        }\n                    }\n\n                    allSuggestions = allSuggestions\n                        .filter((suggestion) => suggestion.description.toLowerCase().includes(searchText.toLowerCase()))\n                        .sort((a, b) =>\n                            a.description.toLowerCase().indexOf(searchText.toLowerCase())\n                            - b.description.toLowerCase().indexOf(searchText.toLowerCase()))\n                        .slice(0, 6);\n\n                    let result = \"\";\n                    for (const suggestion of allSuggestions) {\n                        const description = suggestion.description.replace(new RegExp(`(${searchText})`, \"gi\"), \"<span class='searchable-word'>$1<\/span>\");\n                        result += `<div class=\"search-row\" onclick=\"redirect_to_help('${suggestion.url}',${suggestion.index})\"\n                                        onkeypress=\"handleEnter(event)\"\n                                        title=\"${suggestion.description}\" tabindex=\"0\">\n                                        <div class=\"search-suggestion-element\">\n                                            <p class=\"search-page-topic\">${description}<\/p>\n                                            <span class=\"search-page-name\">&nbsp;- ${suggestion.articleName}<\/span>\n                                        <\/div>\n                                   <\/div>`;\n                    }\n                    return result;\n\n                }\n\n                $(\".searchform\").submit(function() {\n                    let search_query = $('.custom-search-input').val();\n                    if (\/\\\/ru\\\/help-center\\\/\/.exec(window.location.href)) {\n                        window.location.href = `\/ru\/help-center\/search-ru?query=${search_query}`;\n                    } else {\n                        window.location.href = `\/help-center\/search?query=${search_query}`;\n                    }\n                    return false; \/\/ To prevent form from redirect or refresh the page\n                });\n            })\n        <\/script>\n        <form class=\"searchform\"\n              method=\"get\"\n              style=\"padding: 10px;\" action=\"\">\n            <div class=\"input-group input-group-md mr-0\">\n                <input name=\"search-query\"\n                       type=\"text\"\n                       value=\"\"\n                       class=\"form-control custom-search-input\" placeholder=\"Search\"\n                       autocomplete=\"off\"\n                       aria-label=\"Search\">\n            <\/div>\n            <div class=\"search-suggestions\">\n            <\/div>\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"ru\"\/><\/form>\n        \u200b\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-03722b1 elementor-section-stretched detailed-help-body elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"03722b1\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb81ce1\" data-id=\"eb81ce1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7c8b9b elementor-widget elementor-widget-help-page-articles\" data-id=\"b7c8b9b\" data-element_type=\"widget\" data-widget_type=\"help-page-articles.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h1 class=\"help-articles-title\">\u041e\u043f\u043b\u0430\u0442\u044b<\/h1>\n        <div class=\"help-articles-content-container\">\n            <div class=\"help-articles-left-container\"><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-0\"><p>I pay for my domain using Paypal or Braintree, but I can\u2019t see any payments made out to Tahometer<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-1\"><p>Plan pricing and subscription details<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-2\"><p>\u0415\u0441\u0442\u044c \u043b\u0438 \u0443 \u0432\u0430\u0441 \u0434\u0440\u0443\u0433\u0438\u0435 \u043f\u043b\u0430\u043d\u044b \u043a\u0440\u043e\u043c\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b\u0445 \u043d\u0430 \u0441\u0430\u0439\u0442\u0435?<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-3\"><p>\u0421\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u043e\u0438\u0442 \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u043a \u0441\u0435\u0440\u0432\u0438\u0441\u0443?<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-4\"><p>\u0415\u0441\u043b\u0438 \u044f \u043f\u0440\u0435\u043a\u0440\u0430\u0449\u0443 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0438 30 \u0434\u043d\u0435\u0439, \u0434\u043e\u043b\u0436\u0435\u043d \u043b\u0438 \u044f \u0431\u0443\u0434\u0443 \u0447\u0442\u043e-\u0442\u043e \u043f\u043b\u0430\u0442\u0438\u0442\u044c?<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-5\"><p>\u041d\u0443\u0436\u043d\u0430 \u043b\u0438 \u043c\u043d\u0435 \u043a\u0440\u0435\u0434\u0438\u0442\u043d\u0430\u044f \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0430, \u0447\u0442\u043e\u0431\u044b \u0437\u0430\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u0432 \u0441\u0435\u0440\u0432\u0438\u0441\u0435?<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-6\"><p>\u041c\u043e\u0433\u0443 \u043b\u0438 \u044f \u043f\u0435\u0440\u0435\u0439\u0442\u0438 \u043d\u0430 \u0434\u0440\u0443\u0433\u043e\u0439 \u0442\u0430\u0440\u0438\u0444 \u0432 \u043f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u0438?<\/p><\/div><div class=\"detailed-help-page-articles\" id=\"help-page-article-side-title-7\"><p>I have a Solo plan that should give access to two users, but I am only able to add one user.<\/p><\/div><\/div>\n            <div class=\"help-articles-right-container\"><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-0\">I pay for my domain using Paypal or Braintree, but I can\u2019t see any payments made out to Tahometer<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-0\">We take payments through Paypal or Braintree via our partner, Software Planet Group. For this reason, all payments to Tahometer that are made through these systems will also be sent to Software Planet Group.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-1\">Plan pricing and subscription details<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-1\">Paid subscription plan includes number of active users. Active users are users who can track time. There are 4 types of users: Time reporter, Project reviewer, Company reviewer, Administrator. Only \u201cTime reporter\u201d and \u201cAdministrator\u201d can tracking time. \u201cProject reviewer\u201d and \u201cCompany reviewer\u201d can only preview the statistics of other users. For example, \u201cSmall\u201d subscription plan includes 5 active users. They are 5 users with roles \u201cTime reporter\u201d or \u201cAdministrator\u201d, and we can add unlimited number of users with role \u201cProject reviewer\u201d or \u201cCompany reviewer\u201d, who can view statistics. Total number of users will be 5 active + number of users who can review statistics , and all of them have the active status.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-2\">\u0415\u0441\u0442\u044c \u043b\u0438 \u0443 \u0432\u0430\u0441 \u0434\u0440\u0443\u0433\u0438\u0435 \u043f\u043b\u0430\u043d\u044b \u043a\u0440\u043e\u043c\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b\u0445 \u043d\u0430 \u0441\u0430\u0439\u0442\u0435?<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-2\">Yes! Go ahead and contact us at info@tahometer.com and we can put together a comprehensive quote that will fit your company\u2019s needs.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-3\">\u0421\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u043e\u0438\u0442 \u043f\u043e\u0434\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435 \u043a \u0441\u0435\u0440\u0432\u0438\u0441\u0443?<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-3\">No, there is no setup fee for any of our plans.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-4\">\u0415\u0441\u043b\u0438 \u044f \u043f\u0440\u0435\u043a\u0440\u0430\u0449\u0443 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u0430 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0438 30 \u0434\u043d\u0435\u0439, \u0434\u043e\u043b\u0436\u0435\u043d \u043b\u0438 \u044f \u0431\u0443\u0434\u0443 \u0447\u0442\u043e-\u0442\u043e \u043f\u043b\u0430\u0442\u0438\u0442\u044c?<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-4\">No, you can test Tahometer risk-free! If you cancel before your trial expires, you will not incur any fees.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-5\">\u041d\u0443\u0436\u043d\u0430 \u043b\u0438 \u043c\u043d\u0435 \u043a\u0440\u0435\u0434\u0438\u0442\u043d\u0430\u044f \u043a\u0430\u0440\u0442\u043e\u0447\u043a\u0430, \u0447\u0442\u043e\u0431\u044b \u0437\u0430\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u0432 \u0441\u0435\u0440\u0432\u0438\u0441\u0435?<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-5\">No, you do not need a credit card to sign up. We will only ask for a credit card if you decide to upgrade your free account. In that case, we take Visa, MasterCard and American Express.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-6\">\u041c\u043e\u0433\u0443 \u043b\u0438 \u044f \u043f\u0435\u0440\u0435\u0439\u0442\u0438 \u043d\u0430 \u0434\u0440\u0443\u0433\u043e\u0439 \u0442\u0430\u0440\u0438\u0444 \u0432 \u043f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u0438?<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-6\">Absolutely! You can upgrade or downgrade your plan at any time, with no additional charges.<\/p><h2 class=\"detailed-help-page-article-title hidden\" id=\"help-page-article-title-7\">I have a Solo plan that should give access to two users, but I am only able to add one user.<\/h2><p class=\"detailed-help-page-article-description hidden\" id=\"help-page-article-description-7\">The administrator is also considered a user of the service, regardless of whether or not they record their time.<\/p><\/div>\n        <\/div>\n\n        <script>\n            jQuery(document).ready(function ($) {\n                if (\/help-center\\\/.+-help\/.test(window.location.href)) {\n                    let url = new URL(window.location.href);\n                    let article = url.searchParams.get(\"article\");\n                    console.log(article);\n                    if (article == null) {\n                        article = 1;\n                    }\n                    selectArticle(article - 1)\n              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