Summary

What are Total Active and Offline times?

"Total day time" is the time tracked by Tahometer plus any time that is manually added by the employee ("Offline time"). "Active time" is the sum of all minutes in 10-minute intervals during which the employee physically typed on his or her keyboard or clicked with their mouse. This value was conceived as statistical and shows productivity, not actual working time, as no worker is able to type and click without interruption. "Total time" shows a truthful value of completed work hours by day, and "Offline time" is any time that is manually added by an employee (conversation with manager, discussion with colleagues, etc.). Tahometer does not allow adding more than 10 minutes of online time if no user activity was detected. In these cases, it suggests that users add offline time (e.g. time spent in meetings or on the phone).

How I can filter data?

The Filter button may be seen in one of two states — normal, and selected. In the first case, the preview area displays all available data, while in the second one, instead of viewing all data, the user will have opted to use filtering options. You could open filter to see chosen values to display.

My tracked time is not displayed on the website

If something goes wrong with your internet connection or there are other issues on the server side, this is not a cause for alarm, as your activity will continue to be tracked by Tahometer. Tracked activity is stored on your computer and sent to the server once everything has been restored. However, please keep in mind that it does take some time to refresh the data in our Statistics page. Nonetheless, your tracked activity will not be lost in any way. The only exception to this rule is when a limit has been defined by a Tahometer account manager or administrator. When you reach your established time limit, Tahometer will warn you about the event and no longer track your activity. Even so, you may still elect to start the tracker again, but any activity beyond your limit will be deleted, and consequently ignored by the server.

My activity is shown on the wrong date.

This is due to an incorrectly set time zone. Please change your time zone to the appropriate one for your location and the Statistics page will display your worked time correctly. Please note that your old data will not be recalculated to your new time zone settings. We only apply time zone changes to subsequently tracked activity.

The month is displayed incorrectly

From the Statistics page, click on the "Filter On" link in the top right-hand corner, beneath the tabs. This will reveal various filtering options. Then, from the drop-down menu, change the current month you see to the appropriate one. Finally, don’t forget to click on Apply to save changes.